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Confirm the iPhone has an internet connection, then close and reopen the app. You can also check the website's current dataset coverage.
App support
PropertySmartSG iPhone support
Get help with data loading, saved places, maps, calculators or a figure that does not look right.
Support Email
Account Not required
Data status Live online Check current coverage
Contact
Email app support Tell us what happened
Include the app version, iPhone model, iOS version, the project or HDB area you were viewing, and a short description of the problem. Screenshots are useful when the issue is visual.
Quick checks
Before sending a report
A saved place disappeared
Saved places are kept on the device and are limited to five in total. They are not synced to an account and may be removed if the app or its local storage is deleted.
A map or nearby place looks wrong
Send the page name and the incorrect pin, address or nearby place. Map and amenity information is provided for context and should be verified independently.
A market figure looks wrong
Send the project, district, HDB estate or street, the figure in question and the month shown. We will compare it with the processed source data.
A calculator result is unexpected
Check the entered price, rate, tenure, buyer profile and other assumptions. Calculator results are estimates and may not reflect bank, legal or tax advice.
You need policy information
Review the app's privacy policy and terms of use, or read more about PropertySmartSG.
Data questions
Check the source and coverage first
Private residential figures come from URA public datasets. HDB resale and rental figures come from data.gov.sg and HDB public datasets. PropertySmartSG summarizes those records and may refresh each dataset on a different schedule.